Bicino policy

Privacy

Last updated 1 August 2026

What we collect

When you join the Bicino waitlist, we collect the email address, country, and city you provide. We do not collect payment details when you join the waitlist.

If you create a Bicino account, Firebase Authentication receives a stable account identifier and the name, email address, and sign-in provider information that Apple or Google makes available. Apple may provide a private relay email address instead of your personal address.

When you delete an Apple-linked account, Bicino temporarily processes the fresh Apple access token only to ask Firebase to revoke Apple access before deleting the Firebase account. Bicino does not retain that token.

How we use it

We use waitlist information to understand where riders are interested in Bicino and to email you about product availability in your area. We do not sell personal information.

We use account information to authenticate you, protect account-only features, support account recovery and deletion, and prevent unauthorized access. Signing in is optional for the public website and waitlist.

Processors and retention

Stripe stores the waitlist record for Bicino under its own privacy terms. Google processes Firebase Authentication data, and Apple or Google processes the sign-in you choose under its own privacy terms. Hosting and operational providers may process limited technical data needed to run bicino.com. We retain waitlist records while they are useful for product availability updates or until you ask us to delete yours. Firebase account data remains until you delete the account or ask us to do so, subject to security and legal retention needs.

Your choices

You can opt out of availability emails at any time. Signed-in customers can delete their Firebase account from the account page. Deleting an account does not automatically remove a separately submitted waitlist record; you can request removal of that record too. To ask about, correct, or request deletion of your information, email cpr7a8yp@anonaddy.me.